Legal · bbdk

bbdk Privacy Policy

Your privacy matters to us. This policy explains what personal data bbdk collects when you use our platform, why we collect it, how we protect it, and the rights you hold over it.

Introduction

Scope and purpose of this Privacy Policy

Effective: 1 January 2026 subject to periodic updates

This Privacy Policy ("Policy") describes how bbdk collects, uses, stores, shares, and protects personal data provided by or collected from users of the bbdk online betting and casino platform at https://bbdk.org. This Policy applies to all interactions with the bbdk platform, including account registration, login activity, deposits, withdrawals, gameplay, customer support communications, and any other use of bbdk services. By registering an account on bbdk or by continuing to use the platform, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein.

bbdk is committed to handling your personal data with care, transparency, and in line with applicable data protection principles. We collect only the data we genuinely need to operate the platform securely and to fulfil our legal obligations. We do not sell personal data to third parties for marketing purposes. The current version of this Policy is always available on this page.

Privacy at a Glance

Six key commitments from this Privacy Policy

Data We Collect
Registration details, payment data, gameplay history, and technical device information.
How We Secure It
SSL encryption, strict access controls, and regular security reviews protect all stored personal data.
No Data Selling
bbdk never sells or rents personal data to any third party for marketing or commercial purposes.
Your Control
You can access, correct, or request deletion of your personal data at any time by contacting our support team.
Retention Period
Account data is kept for the life of your account plus any legally required period after closure.
Contact Us
For any privacy query or data rights request, contact [email protected] directly.

1. Information We Collect

The categories of personal data bbdk collects and how it is obtained

1.1 Information You Provide Directly
When you register an account on bbdk, you provide personal information including your full legal name, date of birth, mobile phone number, and any payment method details required to process deposits or withdrawals. You may also provide personal information when contacting our support team, participating in promotions, or responding to voluntary surveys. All information you provide directly is stored securely and used only for the purposes described in this Policy.
1.2 Information Collected Automatically
When you use the bbdk platform, certain technical and behavioural data is collected automatically. This includes your IP address, device type and operating system, browser type and version, pages visited within the platform, timestamps of activity, session duration, bet history, game activity logs, and deposit and withdrawal transaction records. This automatically collected data is used primarily for platform security, fraud prevention, regulatory compliance, and to improve platform performance and user experience.
1.3 Identity Verification Data
bbdk may request identity verification documents at registration or at any time during the life of your account, in order to comply with applicable KYC and anti-money-laundering (AML) obligations. Such documents may include a government-issued photo ID, a recent utility bill or bank statement as proof of address, or documentation confirming the source of funds used for deposits. Identity verification documents are processed and stored securely and are not shared with third parties except as required by applicable legal or regulatory obligations.

Types of personal data we may hold

  • Identity Data — Full name, date of birth, and government ID details provided at registration or during KYC.
  • Contact Data — Mobile phone number and any email address provided during registration or support interactions.
  • Financial Data — Payment method identifiers (e.g., bKash wallet number), deposit amounts, and withdrawal history.
  • Technical Data — IP address, device identifiers, browser type, and session activity logs collected automatically during platform use.
  • Gaming Data — Bet history, game session records, bonus usage, wagering activity, and responsible gaming tool settings.

2. How We Use Your Information

The legal bases and purposes for processing your personal data

2.1 Platform Operation and Account Management
We use your personal data to create and maintain your bbdk account, process your deposits and withdrawals, deliver the games and services you request, provide customer support, and send account-related communications such as transaction confirmations and security alerts. This use is necessary for performance of the contract between you and bbdk and for the operation of the platform.
2.2 Legal and Regulatory Compliance
bbdk is obligated to collect and process certain personal data to comply with applicable legal and regulatory requirements, including KYC verification, AML monitoring, age verification, and record-keeping obligations. Where data processing is required to fulfil a legal obligation, we will process your data regardless of your consent, as such processing is mandated by law. You will be notified where legally permissible.
2.3 Fraud Prevention and Platform Security
We use technical and account data — including IP addresses, device identifiers, login patterns, and transaction histories — to detect and prevent fraud, money laundering, account takeover attempts, bonus abuse, and other malicious activity. This processing is carried out in the legitimate interest of bbdk and its player community to maintain a safe and fair platform. Suspected fraudulent activity may be shared with relevant law enforcement or regulatory authorities.
2.4 Service Improvement and Analytics
Aggregated and anonymised usage data is used internally to improve platform performance, design decisions, and the overall player experience. This analytics processing does not identify you personally and uses aggregated data sets only. bbdk does not use personal data to build individual marketing profiles or to deliver targeted advertising outside of the platform.

3. Sharing of Personal Data

When and with whom bbdk may share your personal data

bbdk does not sell, rent, or trade personal data to any third party for their own commercial or marketing use. Personal data is shared only in the limited circumstances described below. In all cases where data is shared with a third party, bbdk takes reasonable steps to ensure that appropriate data protection obligations are in place.

3.1 Payment Processors
To process deposits and withdrawals, bbdk shares necessary financial transaction data with payment service providers such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers receive only the data required to complete the specific transaction and are bound by their own data protection obligations. bbdk does not store full card numbers or mobile wallet PINs.
3.2 Legal and Regulatory Authorities
bbdk may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, bbdk will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permissible, notify the affected player of the disclosure.
3.3 Game and Technology Providers
bbdk uses third-party game providers such as Pragmatic Play, Evolution Gaming, and Spribe, as well as technology service providers, to operate the platform. These providers may receive limited technical data — such as a player session token or anonymised game round identifier — necessary for the delivery of their services. They do not receive your full personal profile, payment details, or contact information unless explicitly required for dispute resolution purposes.

4. Cookies and Tracking Technologies

How bbdk uses cookies and similar technologies on its platform

4.1 What Are Cookies
Cookies are small text files placed on your device when you visit the bbdk platform. bbdk uses strictly necessary cookies to maintain your login session and keep your account secure during use. Without these cookies, the platform cannot function correctly. bbdk does not use third-party advertising cookies or cross-site tracking cookies. Session cookies are deleted automatically when you close your browser. Persistent cookies used for security purposes expire within 30 days.
4.2 Managing Cookies
You may adjust your browser settings to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair or prevent your ability to log into your bbdk account and use core platform features. Instructions for managing cookies vary by browser; consult your browser's help documentation for guidance specific to your device and software version. bbdk does not respond to Do Not Track (DNT) browser signals at this time, as no industry-wide standard for DNT compliance has been established.

5. Data Retention and Security

How long bbdk keeps your data and how it is protected

5.1 Retention Periods
bbdk retains personal data for as long as your account remains active and for such further period as may be required by applicable law. In practice, transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in order to satisfy AML record-keeping requirements. After the applicable retention period has expired, personal data is securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting [email protected].
5.2 Security Measures
bbdk implements industry-standard technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption of all data transmitted between your device and the bbdk platform, access controls that restrict data access to authorised personnel only, regular internal security reviews, and secure server infrastructure. No internet-based platform can guarantee absolute security. If you believe your account has been subject to a security breach, please contact [email protected] immediately.

6. Your Rights Over Your Personal Data

The rights you hold regarding the personal data bbdk processes about you

bbdk respects your right to understand and control how your personal data is used. The following rights are available to all registered players. To exercise any of these rights, please contact [email protected] with your registered account details and a clear description of your request. bbdk aims to respond to all data rights requests within 14 days of receipt.

Right of Access
You have the right to request a copy of the personal data that bbdk holds about you, together with an explanation of the purposes for which it is processed and the categories of data held. bbdk will provide this information in a clear, structured format within 14 days of receiving a valid access request.
Right of Correction
If any of the personal data bbdk holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Please contact [email protected] with details of the correction required. Where a correction request relates to identity data that has already been verified, bbdk may require updated documentary evidence before making the change.
Right of Erasure
You may request that bbdk delete the personal data it holds about you. bbdk will honour erasure requests where there is no overriding legal or regulatory obligation to retain the data. Please note that bbdk is legally required to retain certain transaction and identity records for a minimum period following account closure, and erasure of this data cannot be completed until the applicable retention period has elapsed. Your account will be closed as part of any full erasure request.
Right to Object to Processing
Where bbdk processes your personal data on the basis of its legitimate interests — for example, for platform analytics or fraud pattern analysis — you have the right to object to that processing. Upon receiving a valid objection, bbdk will assess whether its legitimate interests override your rights in the specific circumstances and will inform you of the outcome. Where bbdk is unable to demonstrate a compelling legitimate interest, it will cease the relevant processing.

7. Children and Minors

bbdk's strict policy on access by persons under the age of 21

The bbdk platform is strictly for adults aged 21 and above. bbdk does not knowingly collect personal data from any person under the age of 21. If bbdk becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed without delay. Parents and guardians are strongly encouraged to use device-level parental control software to prevent minors from accessing gambling websites. If you believe that a minor has registered on bbdk or that personal data of a minor has been inadvertently collected, please contact [email protected] immediately.

8. Policy Changes and How to Contact Us

How updates to this Policy are communicated and how to reach the bbdk privacy team

8.1 Changes to This Policy
bbdk reserves the right to update this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. For material changes — such as a new category of data being collected or a new type of third-party sharing being introduced — bbdk will make reasonable efforts to notify affected players via their registered contact details or via a notification displayed upon next login. Continued use of the platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
8.2 Contact and Privacy Queries
If you have any question, concern, or request relating to this Privacy Policy or to the personal data that bbdk holds about you, please contact the bbdk support team at [email protected]. Please include your registered mobile number or account username and a clear description of your query so that we can handle it efficiently. bbdk aims to respond to all privacy-related enquiries within 14 days of receipt. For data erasure or data access requests, please state clearly in your message that you are submitting a formal data rights request.
bbdk is strictly for players aged 21 and above. Please play responsibly and within your means.